Consumer Affairs
AI-powered severity screening for serious consumer complaints against businesses.
The Process
How It Works
Every complaint goes through a structured, AI-assisted review process before human investigators are engaged.
Submit Your Complaint
Fill out our secure complaint form with details about the business, the incident, and any supporting documentation you have available.
AI Severity Screening
Our proprietary algorithm analyzes your submission against our severity standards. Only cases that meet Level 4 criteria are escalated to our investigation team.
Investigation Initiated
A qualified investigator is assigned to your case. We gather evidence, contact the business, and document findings according to our standards framework.
Resolution & Action
We issue a formal finding. Depending on the outcome, the business may face accreditation review, public notation, or referral to the appropriate regulatory authority.